From WhatsApp to before-and-after photos, the way homeowners expect to reach and vet tradespeople has changed fast, and providers who keep up are winning more work.
Fuel, maintenance, and travel time quietly eat into margins more than most tradespeople realise, and pricing without accounting for them can leave you working for less than you think.
Whether it’s a client call to walk through a quote or a quick team huddle before the day starts, how you run these conversations shapes whether jobs go smoothly and lead to repeat business.