From WhatsApp to before-and-after photos, the way homeowners expect to reach and vet tradespeople has changed fast, and providers who keep up are winning more work.
Fuel, maintenance, and travel time quietly eat into margins more than most tradespeople realise, and pricing without accounting for them can leave you working for less than you think.
Around the world, homeowners are moving away from word-of-mouth referrals toward verified online platforms, and South Africa’s trades industry is now part of that same shift.